Payment Policy

Exclusion of cash payments is the cornerstone of our payment policy with the aim to ensure our customers do not interact with cash and therefore to decrease substantially the probability of becoming infected with coronavirus and other diseases. Therefore, we put our emphasis exclusively on electronic means of payment.

Payments By Individual Customers
The transaction amount is charged when you place the order.
Delivery is free within Armenia. For other destinations, there is a shipment fee of USD 26-54 per each unit of game depending on the weight and destination.
We accept payments via the following payment methods:
> ArCa
> Mastercard
> Idram

Payments By International Distributors
We accept payments by wire transfer.

If your package is missing or damaged, then we can send another package, or you can claim a refund by sending an email to [email protected]. The refunded amount is credited back to you through the payment method, that you used to pay for your order. The refund duration is according to the rules of the payment method, that you used to pay for the order.
Your payment will not be refunded, if the ordered items have not been delivered to you for the reason of unclear and/or incomplete delivery address, if the address has been changed, or your absence.