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Frequently Asked Questions

You may find useful to read below some of the frequently asked questions about our business. If your questions are still not answered, please do not hesitate to contact us.

You are free to buy our games without creating an account on our website. However, having an account means a faster check-out, because you will not have to type your details from scratch every time you do a purchase on our website.

> If you are an individual customer, you can pay with ArCa, VISA, Mastercard, or iDram.
> If you are an international distributor, you can pay by wire transfer.
For complete details, please see our Payment Policy.

We deliver to over 180 countries around the world. You can see the list of countries here. For complete details, please see our Delivery Policy.

Delivery is free within Armenia. For other destinations, there is a shipment fee of USD 26-54 per each unit depending on the weight and destination. For complete details, please see our Payment Policy.

> If the delivery address is in Yerevan, we deliver your order to your address within 1 working day.
> If the delivery address is outside Yerevan in Armenia, we ship your order to Haypost within 1 working day. After that, your order arrives to the Haypost postal office corresponding to your address within 4 working days.
> If the delivery address is outside Armenia, we ship your order to Haypost within 1 working day. After that, your order will arrive at the postal office corresponding to your address within 30 days (this is the maximum period, and generally they arrive earlier).
For complete details, please see our Delivery Policy.

We will be very glad to partner with you. Please see the details here.