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Delivery Policy

Delivery Destinations
We deliver to over 180 countries around the world. You can see the list of countries here

Delivery Channels
Armenia, Yerevan: Kingland LLC
Armenia, outside Yerevan: Haypost CJSC
Outside Armenia: Haypost CJSC

Delivery Time
If the delivery address is in Yerevan (Armenia), we deliver your order to your address within 1 working day.
If the delivery address is outside Yerevan 
in Armenia, we ship your order to Haypost within 1 working day. After that, your order will arrive at the Haypost postal office corresponding to your address within 4 working days. We will share the tracking number with you, so that you will be able to track your order here.
If the delivery address is outside Armenia, 
we ship your order to Haypost within 1 working day. After that, your order will arrive at the postal office corresponding to your address within 30 days (this is the maximum period, and generally they arrive earlier). We will share the tracking number with you, so that you will be able to track your order here or at the website of the postal operator of your country

Delays in Delivery
While we make every effort possible to ensure that your package arrives on time, there may be circumstances when the ability to deliver on time is beyond our control. Such cases include, but are not limited to war, strike, riot, crime, epidemic, other force majeure situations, or issues in delivery channel. In any case, do not hesitate to contact us.

Missing Or Damaged Package
If your package is missing or damaged, then we can send another package, or you can claim a refund (please see our Payment Policy).